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May First/People Link Support Team
May First/People Link's support team responds to support requests and maintains the May First/People Link infrastructure.
This page provides an overview and easy access to support team members.
For general overview of our technology, please see the technology infrastructure page.
Communications
Email communication happens over the support-team list. Real time communications happens via IRC (irc.indymedia.org) in the #mayfirst channel.
Responding to support requests
Root Access
The following users have root on all machines (pending review): jamie, alfredo, dkg, mallory, josue, gdl, joseph, nat, ross, mark
All users with root access are expected to operate within these guidelines for root privileges.
Server alerts
All servers are monitored via nagios, which sends email directly to jamie's cell phone and to the server-sms-alerts list.
