| 1 | = Support Queue Organizer = |
| 2 | |
| 3 | May First/People Link Support Organizer |
| 4 | |
| 5 | May First/People Link is a membership-based activist organization that fights |
| 6 | for a free, open and secure Internet. |
| 7 | |
| 8 | We are hiring a part time support organizer responsible for ensuring that all |
| 9 | member support requests are responded to or assigned to a support team member. |
| 10 | The support organizer must provide the consistent day-to-day labor to keep up |
| 11 | communication with our members who are asking for help. Helpful skills include |
| 12 | familiarity with Debian system administration, ssh/sftp, apache, mysql, SMTP |
| 13 | and POP/IMAP, and Mailman. |
| 14 | |
| 15 | The support work is both technical and political - the support team organizer |
| 16 | must be able to evaluate how and when to empower our members via training and |
| 17 | consciousness around free and open source software, security, privacy and other |
| 18 | political issues at the forefront of our organizatio's mission. |
| 19 | |
| 20 | The organizer is expected to work between two and three hours per day, flexibly |
| 21 | scheduled monday through friday, during Eastern time zone regular work hours. |
| 22 | In addition, they must be available for the weekly staff meeitng on thursday |
| 23 | afternoons. |
| 24 | |
| 25 | The position pays a flat salary of $1,000 per month. |
| 26 | |
| 27 | Candidates must be a member of May First/People Link for at least 6 months; |
| 28 | have an activist background; posses strong hosting-related technology skills |
| 29 | and experience (web and email); be friendly and communicative. |
| 30 | |
| 31 | Experience working on the volunteer support team or actively participating in |
| 32 | membership activities is a plus. Spanish skills a strong plus. Women and people |
| 33 | of color are strongly encouraged to apply. |