Changes between Initial Version and Version 1 of support-team/support-organizer


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Timestamp:
Jan 17, 2013, 2:33:46 PM (13 years ago)
Author:
Jamie McClelland
Comment:

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  • support-team/support-organizer

    v1 v1  
     1= Support Queue Organizer =
     2
     3May First/People Link Support Organizer
     4
     5May First/People Link is a membership-based activist organization that fights
     6for a free, open and secure Internet.
     7
     8We are hiring a part time support organizer responsible for ensuring that all
     9member support requests are responded to or assigned to a support team member.
     10The support organizer must provide the consistent day-to-day labor to keep up
     11communication with our members who are asking for help. Helpful skills include
     12familiarity with Debian system administration, ssh/sftp, apache, mysql, SMTP
     13and POP/IMAP, and Mailman.
     14
     15The support work is both technical and political - the support team organizer
     16must be able to evaluate how and when to empower our members via training and
     17consciousness around free and open source software, security, privacy and other
     18political issues at the forefront of our organizatio's mission.
     19
     20The organizer is expected to work between two and three hours per day, flexibly
     21scheduled monday through friday, during Eastern time zone regular work hours.
     22In addition, they must be available for the weekly staff meeitng on thursday
     23afternoons.
     24
     25The position pays a flat salary of $1,000 per month.
     26
     27Candidates must be a member of May First/People Link for at least 6 months;
     28have an activist background; posses strong hosting-related technology skills
     29and experience (web and email); be friendly and communicative.
     30
     31Experience working on the volunteer support team or actively participating in
     32membership activities is a plus. Spanish skills a strong plus. Women and people
     33of color are strongly encouraged to apply.