wiki:support-team/jamie

Version 5 (modified by Jamie McClelland, 8 years ago) (diff)

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jamie's page

I'm Jamie McClelland. I'm a co-founder, co-director, member of the support-team, and a member of the LC. If you need to get my attention, you can open a ticket and assign it to me or send me an email to jm@mayfirst.org.

I use ticket priority in the following way:

  • Urgent: an issue currently causing pain to a member. Should be responded to within 8 hours and updated on a nearly daily basis until complete. Help is welcome, but be sure to coordinate on IRC to avoid duplication.
  • High: an issue I'm currently working on or reasonable expect to work on within the next 30 days. Don't poach without asking permission first.
  • Medium: an issue that is assigned to me because I'm deemed the best fit, but I have no immediate plans to being working on it. Poachers welcome. No need for permission.
  • Low: an issue that could be done by anyway but happens to be assigned to me. Poachers encouraged!

Tickets owned by others, awaiting feedback from jamie

Ticket Summary Owner Modified
No tickets found

Recently Changed Tickets Owned by jamie

Ticket Summary Reporter Modified
#15266 Save recordings in Jit.si FreeScholar 3 days ago

Tickets Assigned to jamie

Priority: Urgent (101 matches)

Ticket Summary Reporter Modified Status

Priority: High (106 matches)

Ticket Summary Reporter Modified Status

Priority: Medium (352 matches)

Ticket Summary Reporter Modified Status
#15266 Save recordings in Jit.si FreeScholar 3 days ago assigned
#14820 Add the ability to call into Jitsi meetings Clayton Dewey 10 days ago assigned
#15606 change backup strategy to offsite only Jamie McClelland 3 weeks ago assigned
#15516 feedback for live.mayfirst.org Enrique Rosas 7 weeks ago assigned
#12442 test use of mumble.mayfirst.org to hold large meetings with simultaneous interpretation. Jamie McClelland 2 months ago assigned
#14864 change server to server authentication to use ssh keys and a stock known_hosts file Jamie McClelland 11 months ago assigned
#14889 What percentage of our outgoing email goes to corporate providers? Jamie McClelland 11 months ago assigned
#14863 fix monkeysphere certifier usage with may first infrastructure in light of key server abuse Jamie McClelland 11 months ago assigned

Priority: Low (100 matches)

Ticket Summary Reporter Modified Status