March 3, 2012 Support Team Face-to-face

• 10:00 - 11:00 am - new people/greettings and gpg signing
• 11:00 - 12:00 pm - Planning/process to organize the support team
• 12:00 pm - 10:00 pm - Control panel/Red hack session. Address multiple minor upgrades, provide https for everyone, discuss major overhaul plans

Policy/Planning discussion

• progress on logging questions?
• regular resource cleanup (member sweep: #5401) -- identifying idle resources belonging to active members?
• unchecked/abandoned mailboxes (#4824)
• sensitive tickets -- when to use? temporary vs. permanently sensitive? pitfalls and caveats!
• ticket workflow

Bugs in need of group review:

• #5389
• #5270

Control Panel/Red hack session

dev basics

• how to check out the code
• how to run a local dev/test instance
• how to push code live

concrete tasks

• #5379 (enable localizations of drupal webapp)
• #5404 (remove period, make text sexier)
• #5270 (improved documentation)
• #4907 (add external email contact for all users)
• #5405 (allow SRV DNS records in red)

deeper issues

• data model: does hosting order need to be tuned?
• communications model: currently data flows only from red to the controlled hosts. what if data needs to flow the other way?
• i18n/l10n of control panel?

minor upgrades

what upgrades need to be done?

https for all members

• outline new member workflow for https
• changes on each MOSH
• changes to red
• changes to control panel (what choices do members see?)

major overhaul plans

???