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Support Coverage
Special Coverage for Dana being away. Please sign up to review and assign tickets twice a day:
- Wednesday February 12: jamie
- Thursday, February 13: ??
- Friday, February 14: ross
- Weekend (check once a day): ross
- Monday, February 17: mv
- Tuesday, February 18: jamie
Regular coverage
Dana, with Ross as backup, has been hired to manage the support queue on a daily basis. This page is used to schedule times when they are not available and we have to schedule extra volunteer support.
What does covering a day mean?
In short, review this query for un-assigned tickets.
In long, see the support organizer page for responsibilities.
Note:
See TracWiki
for help on using the wiki.
