wiki:projects/internationalization/workflow

Workflow

Translation request submission

We have many different resources to be translated, and all of them will be brought to the ticket system which has very good conditions for the translation team to collaborate both internally and with other organizing instances of MF/PL.


Generic workflow for translation starts with a request from MFPL members, staff, support-team or from the leadership commitee. Those request are placed in the ticket system. In the following image we have the new ticket webform. All the request will use the "Task/To do item" type, the "Internationalization" component and the keyword "es-en" when the request is a about a translation from Spanish to English or "en-es" when the translation is in the other direction.


How to look for translation requests

Members of the translation team can query the new requests by clicking the following link

https://support.mayfirst.org/query?status=new&type=Task%2FTo+do+item&component=Internationalization&col=id&col=summary&col=component&col=status&col=type&col=owner&col=priority&order=priority

That link will bring the results of a query that includes all new tickets of the internationalization task.


Before continuing, please login to your user account

If necesary, go back to the results page there the open tickets are shown, pick up the one with highest priority and help us translate it

Translation work can be done with pauses, so is important to check that the ticket is taken (asigned to your user), in that way we will prevent the case that a second person in the translation team starts working with it, duplicating the work.


When translation is done, copy and paste the resulting text in the Add a comment field


Before submitting changes, in the Action box "request feedback, and if no response resolve as fixed"



After translation is done, tickets become easily searchable thanks to the filtering feature of the same ticket system, both aspects -request and search- are described here. If further questions, staff would be glad to respond to any question related the use of this tool. Please consider sending you question to the internationalization[a]lists.mayfirst.org

Last modified 8 years ago Last modified on Apr 26, 2012, 8:30:03 PM

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