Changes between Version 3 and Version 4 of keywords


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Timestamp:
Nov 18, 2012, 12:32:11 AM (7 years ago)
Author:
Daniel Kahn Gillmor
Comment:

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  • keywords

    v3 v4  
    33We are trying to tag tickets using a common set of keywords.  Some useful tags to know about are:
    44
    5  [tag:blocklist blocklist]:: Tickets that report or deal with DNSRBLs or other SMTP blocklisting of MF/PL servers.  See [wiki:email-deliverability].
    6  [tag:improved-service-advisories improved-service-advisories]:: Tickets that attempt to improve the way we communicate with our members about service outages, both planned and unplanned.
    7  [tag:needs-review needs-review]:: Tickets that are not resolved, but need some kind of additional information, thinking, or communication.
    8  [tag:smorphan smorphan]:: Tickets that represent projects started by MFPL and/or the support team, but have languished. See the [wiki:smorphan smorphan] page.
     5 [query:keywords=~blocklist&status=new|assigned blocklist]:: Tickets that report or deal with DNSRBLs or other SMTP blocklisting of MF/PL servers.  See [wiki:email-deliverability].
     6 [query:keywords=~improved-service-advisories&status=new|assigned improved-service-advisories]:: Tickets that attempt to improve the way we communicate with our members about service outages, both planned and unplanned.
     7 [query:keywords=~needs-review&status=new|assigned needs-review]:: Tickets that are not resolved, but need some kind of additional information, thinking, or communication.
     8 [query:keywords=~smorphan&status=new|assigned smorphan]:: Tickets that represent projects started by MFPL and/or the support team, but have languished. See the [wiki:smorphan smorphan] page.
    99
    1010If you think a given keyword might be relevant, but aren't sure, add the keyword with a ? after it (e.g. `blocklist?`)