Important Keywords
We are trying to tag tickets using a common set of keywords. Some useful tags to know about are:
- blocklist
- Tickets that report or deal with DNSRBLs or other SMTP blocklisting of MF/PL servers. See email-deliverability.
- improved-service-advisories
- Tickets that attempt to improve the way we communicate with our members about service outages, both planned and unplanned.
- needs-review
- Tickets that are not resolved, but need some kind of additional information, thinking, or communication.
- smorphan
- Tickets that represent projects started by MFPL and/or the support team, but have languished. See the smorphan page.
If you think a given keyword might be relevant, but aren't sure, add the keyword with a ? after it (e.g. blocklist?
)
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Last modified on Nov 18, 2012, 5:32:11 AM
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