Changes between Version 6 and Version 7 of faq/email/add-email-address


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Timestamp:
Sep 3, 2008, 1:04:18 PM (13 years ago)
Author:
Jamie McClelland
Comment:

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  • faq/email/add-email-address

    v6 v7  
    11'''How do I add an email address to our account?'''
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    3 If you have an organization or extended package website, you can create as many email accounts as you need. You can do it yourself, using the [https://members.mayfirst.org/cp Member control panel website].
     3You can create as many email accounts as you need. You can do it yourself, using the [https://members.mayfirst.org/cp Member control panel website].
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    5 To create email accounts you must have a user/password combo for access to the Member Control panel The user and password are usually sent to you when your website directories are created. If you don't have the them yet, email us at support.
     5To create email accounts you must have a user/password combo for access to the Member Control panel. The user and password are usually sent to you when your website directories are created. If you don't have the them, you can [https://members.mayfirst.org/resetpass reset you password] or [/newticket post a ticket] to ask which username to use.
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    77In addition, you must have configured your domain name to send email to the May First/People Link servers. If you are receiving email on your domain name from a different provider, then you cannot also receive email using that domain name via May First/People link. You can still receive email using a subdomain of mayfirst.org (like myorg.mayfirst.org). For information on setting that up, please see our [wiki:domain_not_available_for_email my domain is not available when I try to create an email address] faq.
     
    1313 1. With the same hosting order line defined in the "Hosting Order" pulldown (usually it stays defined after you've created the user), use the pulldown menu next to "Services" to go to "Email Address". Click on "Add a New Item". You'll see the words "Email Address" and two boxes. In the first box, enter the username you created. In the second, pulldown to the name of the domain you're working with. If your domain name does not show up in the list, please see the [wiki:domain_not_available_for_email my domain is not available when I try to create an email address] faq.
    1414 1. If you are creating a regular email account, check the radio button that says "Choose from an existing user account" and scroll down to the account you created in username. The other checkbox is for creating aliases and forwarding email. Click submit. Your new email should appear on the list. Sometimes it shows a status of "pending". Don't worry about that. The server is creating the email account. In fact, if you hit "refresh" at the top of the screen, the status will probably change to "Active".
    15  1. After you've created your email accounts, log out and use your webmail program or your own email client to test the accounts (you might need [wiki:emailconfigure directions for configuring your e-mail client]). If there's a problem, please [/newticket let us know].
     15 1. After you've created your email accounts, log out and use your webmail program or your own email client to test the accounts (you might need [wiki:configure_email directions for configuring your e-mail client]). If there's a problem, please [/newticket let us know].