How do I add a new email account?
You can create as many email inboxes as you need. You can do it yourself, using the Member control panel website, but you must have a login to the Member Control panel with the proper permissions. The login name and password are usually sent to you when your website directories are created. If you don't have the them, you can reset you password or post a ticket to ask which login name to use.
Note: To create an e-mail forward (which you check at a host or service other than your May First hosting account), see how do I add an e-mail forward to our account?.
To create email accounts follow these steps:
- Go to the Member Control Panel at http://members.mayfirst.org/cp and log in.
- You may see a drop down at the top left hand side of the screen. If you do, it means you have more then one hosting order. You can click the drop down to choose the hosting order in which you would like to add your mailbox.
- To get started, click the "Add new item" link
- Enter the first and last name of the account holder, the account holder's login name (without the domain -- e.g. sally) and then the password which must be at least 10 characters long and must be made up of a combination of letters and numbers (symbols that are caps of numbers are okay -- e.g. ! is the cap of the number 1 and can be included in a password). Then confirm the password. Be sure to click the "Add a mailbox to this user account" check box. Hit submit. This process will create both a user account and a mailbox that goes along with the user account.
- Congrats! You have a mailbox! If you want, you can start using it. Your email address is your user account plus: @mail.mayfirst.org. You can login to https://roundcube.mayfirst.org/ and start sending and receiving email.
- However... if you have your own domain name and it's configured via the DNS settings, then you may want to hookup your email box to your domain name. Click the Email address tab to get started.
- Click on "Add a New Item". You'll see the words "Email Address" and two boxes. In the first box, enter the username for the email address. In the second, pulldown to the name of the domain you're working with. If your domain name does not show up in the list, please see the my domain is not available when I try to create an email address faq.
- Follow the on screen instructions to setup your email
- Then, use our webmail program or your own email client to test the accounts (you might need our help page on configuring your e-mail client). If there's a problem, please let us know.
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- add-email-address.png (70.2 KB ) - added by 18 months ago.
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