Changes between Version 5 and Version 6 of faq/email/add-email-address


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Timestamp:
Apr 22, 2008, 2:25:56 AM (14 years ago)
Author:
Daniel Kahn Gillmor
Comment:

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  • faq/email/add-email-address

    v5 v6  
    1313 1. With the same hosting order line defined in the "Hosting Order" pulldown (usually it stays defined after you've created the user), use the pulldown menu next to "Services" to go to "Email Address". Click on "Add a New Item". You'll see the words "Email Address" and two boxes. In the first box, enter the username you created. In the second, pulldown to the name of the domain you're working with. If your domain name does not show up in the list, please see the [wiki:domain_not_available_for_email my domain is not available when I try to create an email address] faq.
    1414 1. If you are creating a regular email account, check the radio button that says "Choose from an existing user account" and scroll down to the account you created in username. The other checkbox is for creating aliases and forwarding email. Click submit. Your new email should appear on the list. Sometimes it shows a status of "pending". Don't worry about that. The server is creating the email account. In fact, if you hit "refresh" at the top of the screen, the status will probably change to "Active".
    15  1. After you've created your email accounts, log out and use your webmail program or your own email client to test the accounts (directions for that are [emailconfigure here]. If there's a problem, let us know.
     15 1. After you've created your email accounts, log out and use your webmail program or your own email client to test the accounts (you might need [wiki:emailconfigure directions for configuring your e-mail client]). If there's a problem, please [/newticket let us know].