Changes between Version 1 and Version 2 of support-team


Ignore:
Timestamp:
Aug 17, 2010, 11:25:36 PM (15 years ago)
Author:
Jamie McClelland
Comment:

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  • support-team

    v1 v2  
    33May First/People Link's support team responds to support requests and maintains the May First/People Link infrastructure.
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     5Email communication happens over the [https://lists.mayfirst.org/mailman/listinfo/support-team support-team list]. Real time communications happens via IRC (irc.indymedia.org) in the #mayfirst channel.
     6
     7== Responding to support requests ==
     8
     9 * [wiki:support-coverage Support Coverage/Schedule]
     10 * [wiki:support-response-tips Support response tips]
     11
     12== Root Access ==
     13
     14The following users have root on all machines (pending review): {{{jamie, alfredo, dkg, mallory, josue, gdl, joseph, nat, ross, mark}}}
     15
     16All users with root access are expected to operate within these [wiki:root-guidelines guidelines for root privileges].
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