Changes between Version 3 and Version 4 of support-team/support-organizer


Ignore:
Timestamp:
Feb 11, 2014, 9:52:54 AM (6 years ago)
Author:
Jamie McClelland
Comment:

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  • support-team/support-organizer

    v3 v4  
    1212You can monitor the support queue in several ways:
    1313
     14 * Bookmark the query for [query:status=new&changetime=1week..now&group=priority&col=id&col=summary&col=changetime&col=status&col=reporter&desc=1&order=changetime new tickets in last week].
    1415 * Bookmark the [/timeline?daysback=10&ticket=on&ticket_details=on&update=Update timeline link]. This page will show all tickets in chronological order
    1516 * Subscribe to the RSS feed of the page (see the RSS link at the bottom of the page)