Changes between Version 3 and Version 4 of support-team/support-organizer
- Timestamp:
- Feb 11, 2014, 2:52:54 PM (10 years ago)
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support-team/support-organizer
v3 v4 12 12 You can monitor the support queue in several ways: 13 13 14 * Bookmark the query for [query:status=new&changetime=1week..now&group=priority&col=id&col=summary&col=changetime&col=status&col=reporter&desc=1&order=changetime new tickets in last week]. 14 15 * Bookmark the [/timeline?daysback=10&ticket=on&ticket_details=on&update=Update timeline link]. This page will show all tickets in chronological order 15 16 * Subscribe to the RSS feed of the page (see the RSS link at the bottom of the page)