wiki:support-team/2012-03-03

Version 5 (modified by Daniel Kahn Gillmor, 8 years ago) (diff)

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March 3, 2012 Support Team Face-to-face

  • 10:00 - 11:00 am - new people/greettings and gpg signing
  • 11:00 - 12:00 pm - Planning/process to organize the support team
  • 12:00 pm - 10:00 pm - Control panel/Red hack session. Address multiple minor upgrades, provide https for everyone, discuss major overhaul plans

Policy/Planning discussion

  • progress on logging questions?
  • regular resource cleanup
  • unchecked/abandoned mailboxes (#4824)
  • sensitive tickets -- when to use? temporary vs. permanently sensitive? pitfalls and caveats!

Bugs in need of group review:

Control Panel/Red hack session

dev basics

  • how to check out the code
  • how to run a local dev/test instance
  • how to push code live

deeper issues

  • data model: does hosting order need to be tuned?
  • communications model: currently data flows only from red to the controlled hosts. what if data needs to flow the other way?

minor upgrades

what upgrades need to be done?

https for all members

  • outline new member workflow for https
  • changes on each MOSH
  • changes to red
  • changes to control panel (what choices do members see?)

major overhaul plans

???