Changes between Version 28 and Version 29 of support-contact-providers


Ignore:
Timestamp:
Apr 14, 2016, 9:27:05 PM (4 years ago)
Author:
Jamie McClelland
Comment:

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  • support-contact-providers

    v28 v29  
    1616 * Phone: 718-355-2525
    1717 * Only certain members of the support team (identified by name and email) are allowed to submit requests. Call to request help. The technician will call you back when they are at the cabinet.
    18 
    19 == XO ==
    20 
    21 [Note: Bandcon was acquired by Highwinds].
    22 
    23 Bandwidth is provided by Highwinds via their equipment that resides in the Equinix facility at 111 8th Avenue
    24 
    25  * Email: {{{cdn-support@highwinds.com}}}
    26  * Phone:  1-866-872-0357.
    27 
    28 {{{
    29 Our circuit ID: BNDIP-500372-NYC1-001
    30 Customer Id: 500372
    31 NOC Passcoce: is in keyringer
    32 }}}
    33 
    34 XO provides our cabinet and electricity.
    35 
    36 XO has a support system via their portal:
    37 
    38 https://portal.xo.com/
    39 
    40 User and password are in [wiki:keyringer].
    4118
    4219== Web Architects ==