Version 3 (modified by 10 years ago) ( diff ) | ,
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How to remove a ticket
If a spam ticket shows up on ticket, follow the suggestions outlined on #405:
as root@moses
, enter a trac admin shell like this:
su - supportdb -c 'trac-admin /srv/trac/support'
from the trac admin shell, do:
ticket remove TICKETNUM
where TICKETNUM is the number of the ticket you want to remove.
If you want to understand what else you can do from the trac admin shell, you can use the help
command within that shell to see what other functionality is available.
Note:
See TracWiki
for help on using the wiki.