Version 2 (modified by Daniel Kahn Gillmor, 8 years ago) (diff)


How to remove a ticket

If a spam ticket shows up on ticket, follow the suggestions outlined on #405:

as root@moses, enter a trac admin shell like this:

su - supportdb -c 'trac-admin /srv/trac/support'

from the trac admin shell, do:

ticket remove TICKETNUM

where TICKETNUM is the number of the ticket you want to remove.