wiki:smo/remove_ticket_instructions

Version 2 (modified by Daniel Kahn Gillmor, 6 years ago) (diff)

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How to remove a ticket

If a spam ticket shows up on ticket, follow the suggestions outlined on #405:

as root@moses, enter a trac admin shell like this:

su - supportdb -c 'trac-admin /srv/trac/support'

from the trac admin shell, do:

ticket remove TICKETNUM

where TICKETNUM is the number of the ticket you want to remove.