Changes between Version 21 and Version 22 of projects/laneta-transition


Ignore:
Timestamp:
Nov 3, 2011, 5:40:22 PM (8 years ago)
Author:
Daniel Kahn Gillmor
Comment:

spelling and capitalization cleanup

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  • projects/laneta-transition

    v21 v22  
    1 = Laneta Move =
     1= LaNeta Move =
    22[[PageOutline]]
    33
    4 Welcome Laneta members!
     4Welcome LaNeta members!
    55
    6 This wiki page covers plans, schedule and expectations for accomodating Laneta members into May First/People Link.
     6This wiki page covers plans, schedule and expectations for accommodating LaNeta members into May First/People Link.
    77
    88== Context ==
    99
    10 Laneta requested support on September 8th to May First/People Link to ensure the provision of the services to it's community, facing the imminent shutdown of it's ISP activity. The reasons where both financial difficulties and insufficient technical staff. Enrique had resigned as Operations Coordinator on August 25th and agreed to transfer his responsibilities during September.
     10LaNeta requested support on September 8th to May First/People Link to ensure the provision of the services to its community, facing the imminent shutdown of its ISP activity. The reasons where both financial difficulties and insufficient technical staff. Enrique had resigned as Operations Coordinator on August 25th and agreed to transfer his responsibilities during September.
    1111
    12 Laneta members can be described as organizations+individuals using some kind of resource under laneta.org and laneta.apc.org domains, organizations+individuals hosting their own domains on a shared server and organizations who have their own server administrated by Laneta.
     12LaNeta members can be described as organizations+individuals using some kind of resource under laneta.org and laneta.apc.org domains, organizations+individuals hosting their own domains on a shared server and organizations who have their own server administrated by LaNeta.
    1313
    1414== Process for opt-in ==
    1515
    16 Starting in November Enrique will get in touch with all former laneta users who have domain names under laneta's registration, so they get full control of them.
     16Starting in November Enrique will get in touch with all former LaNeta users who have domain names under LaNeta's registration, so they get full control of them.
    1717
    18 Laneta members who have made payments in advance will continue to receive services until the expiration of commitments made to Laneta. November payments will go to Laneta, however MFPL is in the process of negotiating receipt of a portion of November payments to offset the commitment promised to Laneta members that MFPL will be assuming.
     18LaNeta members who have made payments in advance will continue to receive services until the expiration of commitments made to LaNeta. November payments will go to LaNeta, however MFPL is in the process of negotiating receipt of a portion of November payments to offset the commitment promised to LaNeta members that MFPL will be assuming.
    1919
    20 Laneta members who have to renew services or have already pending dues will be given a deadline of December 31, 2011 to either join May First/People Link or move to another provider.
     20LaNeta members who have to renew services or have already pending dues will be given a deadline of December 31, 2011 to either join May First/People Link or move to another provider.
    2121
    22 Laneta members will express their decision to join May First/People Link by filling in the MFPL [https://mayfirst.org/joinus Join Us form].
     22LaNeta members will express their decision to join May First/People Link by filling in [https://mayfirst.org/joinus the MFPL Join Us form].
    2323
    24 Laneta members who have not joined MFPL by December 31 and have not notified us that they have moved to another provider will be contacted again in early January. Absent contact by January 15, their services will be disabled, and then removed on January 31.
     24LaNeta members who have not joined MFPL by December 31 and have not notified us that they have moved to another provider will be contacted again in early January. Absent contact by January 15, their services will be disabled, and then removed on January 31.
    2525
    26 There is a special case of dual membership: laneta members, both organizations + individuals, who are using email accounts with the laneta.apc.org domain, are quite important from the political perspective and Laneta agreed that May First/People Link will administer email accounts using this domain.
     26There is a special case of dual membership: LaNeta members (both organizations + individuals) who are using email accounts with the laneta.apc.org domain are quite important from the political perspective and LaNeta agreed that May First/People Link will administer email accounts using this domain.
    2727
    2828== Dues structure ==
    2929
    30 During 2012, former Laneta members and new mexican members will pay:
     30During 2012, former LaNeta members and new Mexican members will pay:
    3131
    3232 * $40/year for individual memberships
     
    4040== Integrating Spanish into Tech support process ==
    4141
    42 Phase 1: Enrique will continue providing spanish language support to former Laneta members in the manner that support has been provided up to now. Enrique will use the #mayfirst IRC channel and the ticket tracking system to request help from other MFPL support team members.
     42Phase 1: Enrique will continue providing Spanish language support to former LaNeta members in the manner that support has been provided up to now. Enrique will use the #mayfirst IRC channel and the ticket tracking system to request help from other MFPL support team members.
    4343
    44 Phase 2: Once the ticket tracking system has reached an acceptable level of internationalization, all members who prefer spanish will be asked to request support like all MFPL members by submitting tickets. Ross, as support queue butler, will assign tickets based on matching the linguistic and technical capacity of the support team member with the issue being raised.
     44Phase 2: Once the ticket tracking system has reached an acceptable level of internationalization, all members who prefer Spanish will be asked to request support like all MFPL members by submitting tickets. Ross, as support queue butler, will assign tickets based on matching the linguistic and technical capacity of the support team member with the issue being raised.
    4545
    46 Full integration of Spanish language in MFPL processes will be an on-going process. We expect spanish language support for the ticket system and the control panel to take most of 2012 to complete. We are fully committed politically to being a bi-lingual organization, however, it will take time before we have reached that goal and we will depend on the patience and understanding of our spanish-only members as we make this transition.
     46Full integration of Spanish language in MFPL processes will be an on-going process. We expect Spanish language support for the ticket system and the control panel to take most of 2012 to complete. We are fully committed politically to being a bi-lingual organization, however, it will take time before we have reached that goal and we will depend on the patience and understanding of our Spanish-only members as we make this transition.
    4747
    4848== Finances/Resources ==
     
    5252Enrique will be paid $800 per month for November and December to assist with the move (this is based on $20/hour - same rate that Hilary and Ross make - and covers the equivalent of 5 full days of labor per month). In addition, Enrique will have access to up to $200 for printed materials and other miscellaneous expenses to assist him in his work for MFPL.
    5353
    54 In early January we will evaluate an appropriate rate moving forward based on number of spanish language members who have joined, estimated support work-load, and estimate additional income from former Laneta members.
     54In early January we will evaluate an appropriate rate moving forward based on number of Spanish language members who have joined, estimated support work-load, and estimate additional income from former LaNeta members.
    5555
    56 == Transferring data from Laneta's Canadian servers to MFPL servers ==
     56== Transferring data from LaNeta's Canadian servers to MFPL servers ==
    5757
    58 Please [wiki:projects/laneta-transition/tech-details]
     58Please [wiki:projects/laneta-transition/tech-details see the technical details]
    5959
    6060== Internationalizing MFPL ==
    6161
    62 Currently, all MFPL communication happens in English. It will take a lot of time before we have developed systems to properly adjust to a bi-lingual organization. We have organized an initial team and have scheduled a phone call with MF/PL member Roberto Tijerina (the organizer who organized language interpretation for the U.S. Social Forum) in order to start that process.
     62Currently, all MFPL communication happens in English. It will take a lot of time before we have developed systems to properly adjust to a bi-lingual organization. We have organized an initial team and have scheduled a phone call with MFPL member Roberto Tijerina (the organizer who organized language interpretation for the U.S. Social Forum) in order to start that process.
    6363
    6464 * Primary web site