Important Keywords

We are trying to tag tickets using a common set of keywords. Some useful tags to know about are:

blocklist

Tickets that report or deal with DNSRBLs or other SMTP blocklisting of MF/PL servers. See email-deliverability.

needs-review

Tickets that are not resolved, but need some kind of additional information, thinking, or communication.

If you think a given keyword might be relevant, but aren't sure, add the keyword with a ? after it (e.g. blocklist?)