Version 204 (modified by Dana, 7 years ago) (diff)


Current Status

All systems running.

Frequently Asked Questions

El trabajo de traducción del inglés al español está siendo realizado por compañer@s voluntari@s. ¿Quieres contribuir a hacer traducción?, ¡bienvenid@!, escribe a l10n[a]

Versión en español: Respuestas a Preguntas Frecuentes

What's the web address (URL) where I can...?

FAQs Topics

Billing: questions related to payments policy, invoice and cancellation of member dues
Database: questions about MySQL and accessing databases
DNS: questions about domain name configuration, name server and MX records for email
Domain: questions about website domain configuration, multiple domains, dev to live and redirects
Drupal: questions about developing with Drupal
Email: questions about setting up email accounts, auto-responders, webmail, emails clients and spam
Email List: questions about settings up and managing email lists on Mailman
Files: questions about managing files on server, permissions and SFTP access
Security: questions about accessing server securely, fingerprint, SSL and directory permissions
Server Settings: questions about upload limits, cgi processes, error logs, web stats, scripts & functions
Site Management: control panel, control panel access, space for new websites
Does May First People Link have a Social Network?
Transfer to MFPL: questions about domain, email and website transfers
Translate: information about how to translate pages on this wiki
WordPress: questions about developing with WordPress

Before you post

Before posting a ticket please check our service advisories page or the timeline of recent posts to see if we are already working on the problem you have identified. In addition - please try searching using the search box above to see if anyone else has had the same question or to see if your question might be answered in one of our Frequently Asked Questions.

Using the Ticket System

Welcome to our ticket tracking system! The ticket tracking system is designed so we can handle many requests from many members in a timely and reliable way. In addition, the system is based on a public, open and collaborative approach to solving problems. As you will discover - once you login, you have the ability to both ask and answer questions; to both read and edit help pages. With your support, we can build a powerful tool for mutual aid.

Before submitting a ticket, please note a big difference with this system: what you post is public. We are doing this for thoughtful reasons. However, the implications are that whatever you post will be visible to the world. So, among other things, please do not post personal information (like passwords).

The system is more than just a ticket tracking system. Please use the search form at the top right to search our frequently asked questions and wiki pages. You can also browse our frequently asked questions or our overview page to get a better idea of what is available via our wiki.

Note: We continue responding to requests sent to our support @ email address, however, we will prioritize requests made through this system.

Website Techniques