wiki:faq/email/domain-not-available-email

Version 4 (modified by HistoriCUSS, 6 years ago) (diff)

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How come my domain is not available when I try to create an email address?

If you are following the directions for creating a new email address you may find that your domain name does not show up in the drop down list.

Your domain will only show up in the drop down list if our server is configured to handle email for your domain.

You can configure our server to handle email for your domain by adding an mx record specifying the server name of your primary hosting server (it should be visible in the top right corner of the Members Control panel).

After you complete this step, your domain will appear in the drop down menu. However, you will not receive email for that domain until you have taken the additional step of setting your dns servers to use May First/People Link.

Note: if you want to receive email via May First/People Link, but you do not want to have all your domain email delivered to May First/People link, you can create a subdomain of the mayfirst.org domain. For example, you can create an MX record using the steps described above to create the domain: myorg.mayfirst.org. Then, you could create email addresses of the form: me@myorg.mayfirst.org.