Changes between Version 18 and Version 19 of support-team/plan/2014


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Timestamp:
Jan 30, 2014, 9:36:44 PM (10 years ago)
Author:
Jamie McClelland
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  • support-team/plan/2014

    v18 v19  
    77== Goal for the Year ==
    88
    9 In addtion to our on-going goal of ensuring the data sovereignty of our organization and members, this year, we are focusing in particular on member communication: we have lots of great tools that nobody knows about. We want to improve our communication to our members of what we have and how to use it
     9In addition to our on-going goal of ensuring the data sovereignty of our organization and members, this year, we are focusing in particular on member communication: we have lots of great tools that nobody knows about. We want to improve our communication to our members of what we have and how to use it
    1010 
    11 The benefit to our membership is not only knowledge and ability to use these tools, but also a strengthened sense of their membership in or ourganization and what that membership means. By communicating what we have, we also have the opportunity to communicate who we are and why we exist.
     11The benefit to our membership is not only knowledge and ability to use these tools, but also a strengthened sense of their membership in or our ganization and what that membership means. By communicating what we have, we also have the opportunity to communicate who we are and why we exist.
     12
     13== Outreach ==
     14
     15We have a special opportunity this year since Ross, one of the critical members of our team, is moving to Mexico City. We plan to take advantage of this move to help build the support team in Mexico City. By the end of the year, we would like to have an established core team in Mexico City, meeting monthly.
    1216
    1317== Ongoing Tasks ==
    … …  
    1822 * Performing routine maintenance, backups and software upgrades
    1923 * Documenting features and support tips
    20 
    21 == Outreach ==
    22 
    23 We have a special opportunity this year since Ross, one of the critical members of our team, is moving to Mexico City. We plan to take advantage of this move to help build the support team in Mexico City. By the end of the year, we would like to have an established core team in Mexico City, meeting monthly.
    2424
    2525== Special Projects for 2014 ==