Changes between Version 17 and Version 18 of support-team/plan/2014


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Timestamp:
Jan 30, 2014, 4:35:03 PM (7 years ago)
Author:
Jamie McClelland
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  • support-team/plan/2014

    v17 v18  
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    55The Support, Infrastructure and Data Sovereignty (SDS) team is responsible ensuring that are members have access to a reliable technology infrastructure that is designed and implemented based on the values of freedom, transparency and democracy.
     6
     7== Goal for the Year ==
     8
     9In addtion to our on-going goal of ensuring the data sovereignty of our organization and members, this year, we are focusing in particular on member communication: we have lots of great tools that nobody knows about. We want to improve our communication to our members of what we have and how to use it
     10 
     11The benefit to our membership is not only knowledge and ability to use these tools, but also a strengthened sense of their membership in or ourganization and what that membership means. By communicating what we have, we also have the opportunity to communicate who we are and why we exist.
    612
    713== Ongoing Tasks ==
    … …  
    1319 * Documenting features and support tips
    1420
     21== Outreach ==
     22
     23We have a special opportunity this year since Ross, one of the critical members of our team, is moving to Mexico City. We plan to take advantage of this move to help build the support team in Mexico City. By the end of the year, we would like to have an established core team in Mexico City, meeting monthly.
     24
    1525== Special Projects for 2014 ==
    1626
    1727In addition to our ongoing tasks, we propose the following special projects for 2014:
    1828
    19  * Automatic https-enabled web sites for all members. Currently, all of our members have easy access to http (non-encrypted nor authenticated) web sites. Every member can add an https (encrypted and authenticated) web site, however, it requires many cumbersome steps. By the end of 2014, we would like to streamline this process so that all members automatically have an https site that is signed with an MF/PL certificate and can easily be modified to be signed with a corporate provided certificate. Ticket: #407.
     29=== First half of year ===
     30
    2031 * WordPress auto installer via the control panel. Ticket: #1608
     32 * Collaborate with Membership team to heavily promote https://share.mayfirst.org/, our file sharing site
    2133 * Upgrade all servers to Debian Wheezy. Wiki page: [wiki:squeeze-wheezy-mosh-upgrade squeeze wheezy MOSH upgrade].
    2234 * Organize Association for Progressive Communications members in an international meeting on fighting Denial of Service attacks and legal threats to our members. [https://pad.riseup.net/p/apc-hosting-gathering Planning Page].
    2335 * Upgrade https://mayfirst.org/ web site to Drupal 7, collaborate with other teams on re-design. Ticket: #8171
    2436 * Collaborate with Membership team on installing CiviCRM (and sync'ing with our control panel) to improve membership communications
    25  * Purchase and install two new physical servers
    26  * Collaborate with Membership team to heavily promote https://share.mayfirst.org/, our file sharing site
     37 * Purchase and install one new physical server
     38
     39=== Second half of the year ===
     40
     41 * Purchase and install one new physical servers
    2742 * Participate in at least 3 [wiki:peoplelinks People Links] sessions, organized by the Membership team, that are specifically about learning how to us MF/PL technology
    2843 * Launch a Tor node (exit node or relay node?)
     44 * Automatic https-enabled web sites for all members. Currently, all of our members have easy access to http (non-encrypted nor authenticated) web sites. Every member can add an https (encrypted and authenticated) web site, however, it requires many cumbersome steps. By the end of 2014, we would like to streamline this process so that all members automatically have an https site that is signed with an MF/PL certificate and can easily be modified to be signed with a corporate provided certificate. Ticket: #407.
     45
     46== Paid Staff ==
     47
     48The SDS team has two paid staff people. Each started at $1,000/year and have received 5% raises after every year they have worked.
     49
     50 * Ross Glover
     51  * Began: October 2011
     52  * Job: Performs day-to-day server administration tasks
     53  * Political Bio:
     54 * Dana Skallman
     55  * Began: January 2013
     56  * Job: Responds to all support requests, ensures each requests is answered or assigned to a support team member
     57  * Political Bio:
    2958
    3059== Budget ==