Changes between Version 2 and Version 3 of support-response-tips
- Timestamp:
- Jul 27, 2010, 3:17:40 PM (14 years ago)
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support-response-tips
v2 v3 7 7 1. Teach and empower people to be self-sufficient with free and open source technology 8 8 9 == Except with regard to priority 3 above, support is not intended for... ==9 == Support is not intended for... == 10 10 11 11 * Fixing people's web sites 12 * Fixing people's Internet connection 12 13 * Fixing people's local area networks or broken local email clients, etc 13 14 14 In other words, if it's not shared infrastructure, it is not our responsibility to fix it. However it is a (lower) priority to help people understand how they can fix it.15 In other words, if it's not shared infrastructure, it is not our responsibility to fix it. However it is a (lower) priority to help people understand how they can fix there own tech. 15 16 16 17 == Useful tips ==