Changes between Version 30 and Version 31 of support-coverage


Ignore:
Timestamp:
Feb 11, 2014, 9:49:09 AM (8 years ago)
Author:
Jamie McClelland
Comment:

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  • support-coverage

    v30 v31  
    44
    55[wiki:support-team Support Team page]
     6
     7Special Coverage for Dana being away. Please sign up to review and assign tickets twice a day:
     8
     9 * Wednesday February 12: jamie
     10 * Thursday, February 13: ??
     11 * Friday, February 14: ??
     12 * Weekend (check once a day): ??
     13 * Monday, February 17: ??
     14 * Tuesday, February 18: jamie
    615
    716== Regular coverage ==
     
    1120== What does covering a day mean? ==
    1221
    13 See the [wiki:support-team/support-organizer support organizer page] for responsibilities.
     22In short, review [query:status=new&changetime=1week..now&group=priority&col=id&col=summary&col=changetime&col=status&col=reporter&desc=1&order=changetime this query for un-assigned tickets].
     23
     24In long, see the [wiki:support-team/support-organizer support organizer page] for responsibilities.