Changes between Version 18 and Version 19 of support-coverage


Ignore:
Timestamp:
Dec 15, 2010, 3:04:43 PM (15 years ago)
Author:
Jamie McClelland
Comment:

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  • support-coverage

    v18 v19  
    55[wiki:support-team Support Team page]
    66
    7 Please double up on shifts. If you are new to support, having a "shadow" work with you will help you get up to speed.
     7== Regular coverage ==
    88
    9 == Regularly Scheduled Coverage ==
    10 
    11 All times America/New_York
    12 
    13 || '''Person'''||'''Day''' ||'''Notes'''||
    14 || jamie || mon || regular working hours ||
    15 || ross || mon || regular working hours ||
    16 || alfredo || mon || afternoons, evenings ||
    17 || jamie || tue || regular working hours ||
    18 || alfredo || tue || afternoons, evenings ||
    19 || jamie || wed || regular working hours ||
    20 || mallory || wed || regular working hours ||
    21 || alfredo || wed || afternoons, evenings ||
    22 || jamie || thu || regular working hours ||
    23 || alfredo || thu || afternoons, evenings ||
    24 || jamie || fri || regular working hours ||
    25 || alfredo || fri || afternoons, evenings ||
    26 || alfredo || sat || afternoons, evenings ||
    27 || jamie || sun || 4:00 pm - 9:00 pm ||
    28 || alfredo || sun || sporadic ||
     9We are currently experimenting with days off for Jamie. Currently, wednesday is designated community support day - so please pitch in on Wednesdays.
    2910
    3011== Special Coverage ==
    3112
    32 2010
    33 
    34  * November 11: Mallory
    35  * November 12: Ross
    36  * November 13: Joseph
    37  * November 14: Daniel
     13No special coverage days set
    3814
    3915== What does covering a day mean? ==