Version 1 (modified by 9 years ago) (diff) | ,
---|
Contacting our service Providers
Telehouse
Bandwidth is provided by Hurricane Electric
- Email:
support@he.net
- Phone: 510 580-4100
- Our CE number: XXXXX
Telehouse provides our cabinet and for no extra cost will dispatch a technician to restart a server
- Email: cac@…
- Phone: 718-355-2525
- Only certain members of the support team (identified by name and email) are allowed to submit requests
Bandcon/Highwinds
Bandcon was acquired by Highwinds.
Highwinds provides upstream bandwidth and facility (they sub-lease the facility through XO)
Jamie, dkg, and Micah are the only three people with physical access to the servers.
- Email:
support@bandcon
- Phone: 888.852.2880