Changes between Version 4 and Version 5 of response-from-mfpl-members-server-seizure

Timestamp:

Apr 20, 2012, 5:47:01 PM (13 years ago)

Author:

Jack Aponte

Comment:

Revisions for language and clarity, changed order of items

response-from-mfpl-members-server-seizure

@@ -9 +9 @@
 From: [https://help.riseup.net/en/seizure-2012-april]
 
-== How do I backup? ==
-MFPL already backs up your data, but that doesn't mean you shouldn't also prepare your own backups.
+== How do I backup my MF/PL data to protect myself from data loss? ==
+MFPL already backs up the web pages, email, databases, and other data that you store on our servers, but that doesn't mean you shouldn't also prepare your own backups!
 
-We use a three-prong approach:
+We use a three-prong approach to backup MF/PL member data:
 * All servers have redundant disks. If one disk fails, the server continues un-interrupted.
 * We backup all servers nightly to an onsite backup server that keeps 5 days worth of data.
 * We also backup all servers nightly to an off site backup server that overwrite the previous days backup every night.
 
-Why members should backup their own data:
+However, there are good reasons for MF/PL members to create their own additional backups:
 * Our backups are designed primarily for disaster recover (the entire machine goes down). We cannot provide file recovery for accidental deletions or other mistakes.
 * No backup is fool proof. It's always a good idea for triple or quadruple redundancy.
@@ -32 +32 @@
 1. ''[https://support.mayfirst.org/newticket Open a support ticket].'' We receive immediate notice of any new support requests. In all cases, you can expect a response from us right away.
 
+= Questions we plan to answer soon: =
+
 == Can I expect my service to be interrupted by future seizures? ==