Changes between Version 2 and Version 3 of paymentpolicy

Timestamp:

Jun 16, 2011, 9:47:17 PM (13 years ago)

Author:

Hilary Goldstein

Comment:

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paymentpolicy

@@ -27 +27 @@
 i would then start the ticker at that point - all delinquent groups would get one additional month to pay before going on alert - and the alert message would be equally detailed and offer payment plan options.  that gives everyone two months to settle their accounts before beginning to suspend any member accounts.
 
-What I do at the Center is in the  middle of the month - personally contact delinquent groups to remind them of their obligations.  Sometimes a personal note can make a big difference.  The feasibility of this will depend on the number of delinquent members.
+What I do at the Center is in the  middle of the month (again this is timing since I bill everyone the first of the month) - personally contact delinquent groups to remind them of their obligations.  Sometimes a personal note can make a big difference.  The feasibility of this will depend on the number of delinquent members.  But I have devised some template which should speed things along.
 The Center has hundreds of regularly meeting groups - with the new policy system, the number of alert and suspended groups has dropped dramatically to around 20. The Center also used to write off thousands of dollars in fees each year.  Our write offs have also dramatically decreased.