Changes between Version 27 and Version 28 of paymentpolicy


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Timestamp:
Feb 6, 2014, 10:56:23 AM (6 years ago)
Author:
Hilary Goldstein
Comment:

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  • paymentpolicy

    v27 v28  
    55'''Good Standing:''' Members who are current in their dues are in good standing. Members have a 30 day grace period after the due date to make their payments and remain in good standing.  Members who have paid their dues within 30-days of their notice date are in good standing. Automatic messages are sent to the billing email address for a membership account two weeks before the notice date (annual dues) and one week before the notice date (monthly payment plan), which provides members a full 5 - 6 weeks to send payment and remain in good standing.
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    7 '''At-risk:''' Members that fall behind 30 days are considered at-risk. Members with a status of at-risk will be issued an automatic warning notice through email.
     7'''At-risk:''' Members that fall behind 30 days are considered at-risk. Members with a status of at-risk will be issued an automatic warning notice through email. Additional messages will be sent at 90 days and 100 days past due.
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    9 '''Disabled:''' Members that fail to pay their dues within 90 days will be automatically disabled. All services, including websites, email, email lists, and data will be put on hold until the account balance is paid. A leader at MF/PL will make a good faith attempt at contacting a member before any services are shut down or removed. If a member contacts MF/PL after being disabled, their site will be re-enabled immediately. If a payment is not made within 2 weeks, the membership will be disabled again and only re-enabled after payment is received.
     9'''Disabled:''' Members that fail to pay their dues within 90 days will be disabled. All services, including websites, email, email lists, and data will be put on hold until the account balance is paid. A leader at MF/PL will make a good faith attempt at contacting a member before any services are shut down or removed. If a member contacts MF/PL after being disabled, their site will be re-enabled immediately. If a payment is not made within 2 weeks, the membership will be disabled again and only re-enabled after payment is received.
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    1111'''Inactive:''' Members that have not responded to suspension notices within 3 months of being disabled will be fully deactivated and all data will be removed from MF/PL servers.
     
    1515Delayed payments are available to all members who contact us to make a future commitment to pay. Unfortunately, due to administrative overhead, monthly payment plans are not available for our members who pay in Mexican pesos.
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    17 For members unable to pay their full balance, payment schedules may be setup with the Membership coordinated.  A payment plan typically requires a set payment schedule with a specific minimum payment due. For example, a monthly payment plan would require a monthly payment of 1/12 the annual dues amount. If a member fails to make timely monthly payments, that member will no longer be eligible to follow a payment plan and will be required to pay their dues in full.
     17For members unable to pay their full balance, payment schedules may be setup with the Membership Coordinator.  A payment plan typically requires a set payment schedule with a specific minimum payment due. For example, a monthly payment plan would require a monthly payment of 1/12 the annual dues amount. If a member fails to make timely monthly payments, that member will no longer be eligible to follow a payment plan and will be required to pay their dues in full.
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    1919Additionally, members that are unable to pay their yearly dues in full can apply for a reduced rate by contacting the Member Coordinator. We recognize that this may be especially necessary for members that have fallen years behind.