Changes between Version 20 and Version 21 of paymentpolicy


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Timestamp:
May 31, 2012, 11:11:14 AM (7 years ago)
Author:
Jamie McClelland
Comment:

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  • paymentpolicy

    v20 v21  
    11= Payment Policy =
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    3 May First/People Link membership payment policy has changed as of September 2011.  Account status now falls into one of three categories: good standing, at-risk, and suspended. The following definitions help us to manage our financial accounts more efficiently as our membership continues to grow. We encourage our members to contact us with any questions of concerns so that we may adjust their dues payment on a case-by-case basis (see ''Payment Plan'' below).
     3May First/People Link membership payment policy has changed as of September 2011 (and further refined in June 2012).  Account status now falls into one of four categories: good standing, at-risk, disabled, and inactive. The following definitions help us to manage our financial accounts more efficiently as our membership continues to grow. We encourage our members to contact us with any questions of concerns so that we may adjust their dues payment on a case-by-case basis (see ''Payment Plan'' below).
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    55All invoices dated prior to August 22, 2011 will be considered due 90 days after August 22, 2011. All invoices generated after August 22 will be considered due 90 days after the invoice date.
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    7 '''Good Standing:''' Members who have paid their yearly dues within the last 12 months or those that that pay their dues or payment plan amounts within the 30-days notice are in good standing. Automatic messages are sent to the billing email address for a membership account immediately upon expiration of yearly dues.
     7'''Good Standing:''' Members who have paid their dues within 30-days of their notice date are in good standing. Automatic messages are sent to the billing email address for a membership account two weeks before the notice date (annual dues) and one week before the notice date (monthly payment plan), which provides members a full 6 weeks to send payment and remain in good standing.
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    9 '''At-risk:''' Members that fall behind 60 days are considered at-risk. Members with a status of at-risk will be issued an automatic warning notice through email. Dues must be received within one month of this notice.
     9'''At-risk:''' Members that fall behind 30 days are considered at-risk. Members with a status of at-risk will be issued an automatic warning notice through email. Dues must be received within two months of this notice.
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    11 '''Suspended:''' Members that fail to pay their dues within 90 days are automatically suspended. All services, including websites, email, email lists, and data will be put on hold until the account balance is paid. A leader at MF/PL will attempt a personal email or phone call before any services are shut down or removed.
     11'''Disabled:''' Members that fail to pay their dues within 90 days are automatically disabled. All services, including websites, email, email lists, and data will be put on hold until the account balance is paid. A leader at MF/PL will make a good faith attempt at contacting a member before any services are shut down or removed. If a member contacts MFPL after being disabled, their site will be re-enabled immediately. If a payment is not made withint 2 weeks, the membership will be disabled again and only re-enabled after payment is received.
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    13 '''Inactive:''' Members that have not responded to suspension notices will be fully deactivated and all data then archived or removed from MF/PL servers after a period of some months.
     13'''Inactive:''' Members that have not responded to suspension notices within 3 months of being disabled will be fully deactivated and all data will be removed from MF/PL servers.
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    1515=== Payment Plans ===
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    1617For members unable to pay their full balance, payment schedules may be coordinated with the Membership Associate.  A payment plan typically requires a set payment schedule with a specific minimum payment due. For example, a monthly payment plan would require a monthly payment of 1/12 the annual dues amount. If a member fails to make timely monthly payments, that member will no longer be eligible to follow a payment plan and will be required to pay their dues in full.
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