13 | | ''Also Note'': if your email address are printed in the form `user at domain dot org` and you want them listed normally, then: |
14 | | |
15 | | * Login into your mailman web admin page |
16 | | * Click Privacy Options |
17 | | * Change the last option, which read "Show member addresses so they're not directly recognizable as email addresses?" to: no. |
18 | | |
19 | | === Alternate option === |
20 | | |
21 | | Alternatively (and less securely) you can send an email message to the request address of your list (your request address is: listname-request@lists.mayfirst.org or listname-request@lists.people-link.net with "listname" replaced with your actual listname, like support-request@lists.mayfirst.org if your listname was called "support"). For the subject line use: |
| 16 | Alternatively (and less securely) you can send an email message to the request address of your list (your request address is: {{{listname-request@lists.mayfirst.org}}} or {{{listname-request@lists.people-link.net}}} with "listname" replaced with your actual listname, like support-request@lists.mayfirst.org if your listname was called "support"). For the subject line use: |
| 23 | |
| 24 | == Common pitfals == |
| 25 | |
| 26 | === Admin only access === |
| 27 | |
| 28 | If your list is configured so that only admins have access to the subscriber list, then you will need to enter an admin email and password. Otherwise, you will need to enter a subscriber's email address and password. |
| 29 | |
| 30 | === Mangled email addresses === |
| 31 | |
| 32 | If your email address are printed in the form `user at domain dot org` and you want them listed normally, then: |
| 33 | |
| 34 | * Login into your mailman web admin page |
| 35 | * Click Privacy Options |
| 36 | * Change the last option, which read "Show member addresses so they're not directly recognizable as email addresses?" to: no. |
| 37 | |
| 38 | === Conceal addresses === |
| 39 | |
| 40 | When you try to access your subscriber list you may get a message from mailman saying you have X number of private subscribers. This happens because either you configured your list to conceal addresses or a member has chosen to conceal their email address. |
| 41 | |
| 42 | If you chose "Conceal the member's address" from the General mailman settings, then you've effectively prevented yourself from generating a list of your subscribers. This is a good setting if your goal is to respect your members' privacy. However, it might not be the best option if you want to someday move the list to another program or use the list of subscribers in a way that mailman doesn't support. |
| 43 | |
| 44 | == Last resort == |
| 45 | |
| 46 | If you still can't get access to your member list, [/newticket open a ticket] asking for an MFPL admin to generate one. |
| 47 | |
| 48 | MFPL admins can generate a list by running these commands from their local computer: |
| 49 | |
| 50 | {{{ |
| 51 | # assuming the list is on leslie (it could also be on assata if it's a lists.people-link.net list) |
| 52 | ssh root@leslie.mayfirst.org "list_members -f -o <name-of-list>.members.txt <name-of-list> " |
| 53 | scp root@leslie.mayfirst.org:<name-of-list>.members.txt . |
| 54 | ssh root@leslie.mayfirst.org "rm <name-of-list>.members.txt" |
| 55 | }}} |
| 56 | |
| 57 | These commands will result in a text file in your current directory called <name-of-list>.members.txt which can be emailed to the member in question. |