Changes between Version 2 and Version 3 of how_to_use_support_system


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Timestamp:
Oct 30, 2007, 1:31:05 PM (13 years ago)
Author:
Jamie McClelland
Comment:

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  • how_to_use_support_system

    v2 v3  
    11'''Logging In'''
    22
    3 The first step to using the system is to login by clicking the Login link at the top right of the screen. If you don't login, you cannot post a new ticket.
     3The first step to using the system is to login by clicking the Login link at the top right of the screen. If you cannot login, you can still post a ticket, but you must indicate your email address on the ticket.
    44
    55IMPORTANT: once you login, be sure to click the Settings link and enter your email address. You only have to do this once. Then - when a change is made to the ticket, you will get notified by email of that change.