Changes between Version 1 and Version 2 of how_to_use_support_system


Ignore:
Timestamp:
Aug 21, 2007, 9:52:19 PM (12 years ago)
Author:
Jamie McClelland
Comment:

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  • how_to_use_support_system

    v1 v2  
    77'''Creating  new ticket'''
    88
    9 To create a new ticket, click the New Ticket link.
     9To create a new ticket, click the New Ticket link at the top right of the page.
    1010
    1111You will need to enter a short summary and a full description of the issue that you would like to raise with us. In addition, there are a few optional fields that you can use. They are:
     
    2626'''More than a ticket system'''
    2727
    28 This site is more than a ticket tracking system. It is also a wiki - which is a web site that you can edit yourself! You can use the search box above to search for issues that you would like help on or are curious about. You can also visit our [wiki:launch launch] page to see an overview of how the wiki pages are organized. Wherever you go - if you see a way to improve the page, click on the link to edit.
     28This site is more than a ticket tracking system. It is also a wiki - which is a web site that you can edit yourself! You can use the search box above to search for issues that you would like help on or are curious about. You can also visit our [wiki:overview overview] page to see an overview of how the wiki pages are organized. Wherever you go - if you see a way to improve the page, click on the link to edit.