wiki:faq/email/autoresponder

Version 19 (modified by Jamie McClelland, 3 years ago) ( diff )

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How do I add an Autoresponder?

Regardless of which web mail you use (or even if you don't use web mail at all), you can set an auto response message when you are on vacation or away from your email.

This message will be sent to everyone who sends you email, with a best effort to not respond to spam or bulk email. And, our autoresponder only responds to the same person once.

If you would like to set an auto-responder:

  • Log into the Members Control Panel
    • If you are an administrator, you'll see all your accounts. You'll need to click the "Mailbox" tab on the left, and locate your username and the click edit next to the username to set your autoresponder
    • If you are not an administrator, you will see two forms. One for setting your password and next to it, the form for setting your autoresponder
  • In the "Auto Responder Action" drop down menu, select "Respond and deliver messages." Only select "Respond but do not deliver" if you don't want to ever receive the messages sent to you while your auto responder is set, which is uncommon!
  • In the "Auto Responder Message" field, write the message that you want people to receive as your auto response.
  • In the "Auto Responder Reply From Address" field, enter your email address. This step is important because if you do not fill it out your autoresponse message will appear to come from yourusername@… rather than your actual email address.
  • Click the "Submit" button.

To remove your auto-responder, repeat these steps and set "Auto Responder Action" to "Choose one".

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