Email deliverability status

This is a companion page to our email deliverability strategies page. It documents our bulk email servers and the status of our strategies for each major email provider.

I made use of a ​ISP summary wiki page when doing these applications.

Hosts

Shared by MF/PL multiple members

The following are our bulk mail sending hosts directly managed by MF/PL:

• leslie.mayfirst.org (provides discussion mailman lists via lists.mayfirst.org and lists.critpath.org)
  • Assigned IPs: 209.51.172.12, 209.51.180.249, 209.51.163.203, 216.66.23.44
• assata.mayfirst.org (provides announcement and other high volume mailman lists via lists.people-link.net and provides relaying via bulk.mayfirst.org)
  • Assigned IPs: 209.51.172.11, 216.66.23.37, 209.51.180.23, 209.51.172.9
• mx3.mayfirst.org (provides mailman lists via lists.laneta.apc.org)
  • Assigned IPs: 209.234.253.241, 64.145.66.135

Managed dedicated to single Member

• morales.mayfirst.org (provides listserv lists for Portside plus one mailman list)
  • Assigned IPs: 209.51.180.25, 209.51.172.4
• marti.mayfirst.org (provides bulk mail for PTP's CiviCRM sites)
  • Assigned IPs: 199.58.80.203 199.58.80.201

Registered Feedback Loops and Bulk Mail application status

Upstream providers

• Hurricane Electric: complaints are sent to abuse@mayfirst.org
• Highwinds: no automated feedback loop, but they manually send complaints to us. I've requested that abuse@mayfirst.org be included in any complaint emails sent
• Koumbit: complaints handled by Progressive Technology Project

Major Mail Providiers

Bulk mail forms have only been submitted for the MF/PL shared bulk server IPs because PTP and Portside will have better luck handling their bulk mail status separately from MF/PL.

See #6314 for a ticket on setting up the feedback loops. Feedback loop address submitted is: abuse@mayfirst.org. This address expands to Jamie's personal email. Jamie generally checks to see if the message appears to be a legit message from a member (and if so simply deleted complaint) or appears to spam from a compromised account (which triggers an investigation/ticket).

• AOL has a ​general page about mail delivery.
  • 2012-11-16, Jamie have filled out the ​whitelist application, which also includes a feedback loop. The request confirmation code: 1353116873-116742 was recieved.

• Microsoft (live.com hotmail.com, outlook.com, msn.com)
  • On 2012-11-16, ​Junk Email Reporting program (JMRP) was filled out (ticket number: 1188242357).
  • ​Smart Network Data Services program (SNDS) tediously requires a separate submission for each IP address... not yet filled out.
  • According to the ​troubleshooting faq, live.com does not have an "allow list" however, then do use ​return path, which seems like a terrible scam and bad for the Internet in general.

• Yahoo (which seems to include ​ATT and ​Bellsouth).
  • 2012-10-18 Filled out the ​bulk mail status form
  • 2012-10-18 received an email acknowledging receipt and asking for a link to our privacy policy. I responded with our Leadership Committee approved interim privacy policy. No word since then.
  • 2012-11-16 sent follow up email asking about status

• ATT operates a ​postmaster support page and provide a ​form for removing a block.

• Google (gmail) provides a ​page for bulk senders but I haven't found any bulk sender application form or any indication of a feedback loop.

• Comcast has a general ​postmaster page
  • 2012-11-16 - Filled out ​feedback loop application. Received confirmation that it was processed on 2012-11-17.
  • No sign of a bulk sender application

• Roadrunner has a ​general postmaster page.
  • 2012-11-16 filled out the ​feedback loop page (although seems to be operated by Return Path, same as Comcast, so may just be duplicating efforts). Received confirmation that it was processed on 2012-11-17.

• Verizon has a ​page with some info on it
  • Apparently no feedback loop...
  • 2012-11-16 Filled out the ​white list application form and recieved an email saying that our IPs are not currently blocked. Sigh.