Version 1 (modified by Benjamin Melançon, 11 years ago) (diff)


How do I add an e-mail forward to our account?

(To add a full e-mail account, see how do I add an e-mail address to our account?)

  1. Go to the Member Control Panel at and log in.
  2. Next to the words "Hosting Order", there is a pulldown menu. Use it to go to your hosting order, which is a line that includes your domain (or website if you have more than one site on a domain). For example a hosting order line might read: The Jamaican The first part of that is the name we give your account for identification purposes. The second part is the domain and that's what's important for e-mail.
  3. Next to the word "Services", there's a pulldown menu and use that to go to "Email Address". Click on "Add a New Item".
  4. You'll see the words "Email Address" and two boxes. In the first box, enter the username you created. In the second, pulldown to the name of the domain you're working with. If your domain name does not show up in the list, please see the my domain is not available when I try to create an email address faq.
  5. Select the second radio button for creating aliases and forwarding email. The other radio button is for adding a full email account.

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