Changes between Version 11 and Version 12 of aboutus
- Timestamp:
- May 13, 2008, 3:52:12 AM (13 years ago)
Legend:
- Unmodified
- Added
- Removed
- Modified
-
aboutus
v11 v12 38 38 Not only is there no contradiction between quality and a collaborative perspective, we believe that they go hand in hand and that the quality of what we have here rivals and even surpasses commercial providers'. For instance, our technical support is one of the things we are best known for and most respected for. 39 39 40 Think about it. When you have a technical problem, you aren't speaking to the first person who answers the phone anxious to demonstrate that the problem isn't the provider's problem. Since your problem is on the public system it is seen by many people and several will often answer; this means that the help you get is broader and deeper than you would in a commercial environtment. 41 42 The bottom line is this. 43 44 40 Think about it. When you have a technical problem, you aren't speaking to the first person who answers the phone anxious to demonstrate that the problem isn't the provider's problem. Since your problem is on the public system it is seen by many people and several will often answer; this means that the help you get is broader and deeper than you would in a commercial environtment and will include contributions from our sizeable group of techie-organizers members. 45 41 46 42 And member-driven work is the centerpiece of MFPL's work in coalitions and campaigns and events of all kinds. From our work as leaders of the technology workgroup (37 strong) at the [http://ussf2007.org United States Social Forum] to our [wiki:internet_rights_workshop internet rights workshop] presented at events like the [http://nycgrassrootsmedia.org Grass Roots Media Conference], to our Statement of Internet Rights, to coalitions like the one we're building to develop ways to work on political technology hemisphere-wide.