Changes between Version 58 and Version 59 of WikiStart


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Timestamp:
Feb 23, 2011, 5:55:38 PM (9 years ago)
Author:
Jack Aponte
Comment:

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  • WikiStart

    v58 v59  
    55'''Due to a missing encrypted disk passphrase, chavez and malcolm had to be rebuilt from scratch over the course of the past 24 hours. Websites and email hosted on malcolm and chavez were unavailable for a portion of this time.'''
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    7 malcolm.mayfirst.org has now been restored. We anticipate that chavez.mayfirst.org will be completely restored by 8:00 pm America/New_York time on Wednesday.
     7malcolm.mayfirst.org has now been restored. We anticipate that chavez.mayfirst.org will be completely restored by 8:00pm EST on Wednesday, February 23.
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    99Thanks to our daily backup procedures, data loss should be minimal. However, any data that was added or modified between the early morning hours on Tuesday and 5:45pm EST Tuesday afternoon was not backed up and cannot be restored.
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    11 If you are an IMAP email user on either malcolm or chavez, have your email client configured to synchronize copies of your email locally, and have not checked email since yesterday at 5:45pm, you may be able to prevent email loss by following these steps:
     11POP email users on malcolm or chavez may experience problems with their email including error messages and duplicate emails. If you are having problems please [https://support.mayfirst.org/timeline?from=02%2F23%2F11&daysback=30&author=&ticket=on&update=Update view recently posted support tickets] to see if others have reported or resolved similar problems. Please [https://support.mayfirst.org/newticket create a new support ticket] if you need additional help.
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    13   1. Open your email client (Outlook, Thunderbird, etc) WITHOUT allowing it to connect to the internet. The safest way to do this is to disconnect your computer entirely from the internet by turning off wifi or disconnecting your ethernet cable.
     13If you are an IMAP email user on malcolm or chavez, your email client (Outlook, Thunderbird, etc) is configured to synchronize copies of your email locally, and you have not checked email using your email client since yesterday at 5:45pm, you may be able to prevent email loss by following these steps:
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     15  1. Open your email client WITHOUT allowing it to connect to the internet. The safest way to do this is to disconnect your computer entirely from the internet by turning off wifi or disconnecting your ethernet cable.
    1416  1. Select all email in your Inbox that was received on Tuesday, February 22.
    1517  1. Move or copy this email into a LOCAL folder in your email client. Thunderbird users should move or copy email into a folder in the Local Folders section of their folder pane. Outlook users should look for the Personal Folders section of their folder pane.