Changes between Version 15 and Version 16 of WikiStart


Ignore:
Timestamp:
Aug 9, 2007, 11:53:35 AM (14 years ago)
Author:
jsm
Comment:

--

Legend:

Unmodified
Added
Removed
Modified
  • WikiStart

    v15 v16  
    55This site is soon to be May First/People Link's support system. It is currently in development. Please continue using support@mayfirst.org to receive support.
    66
    7 Please help us test the system by entering test tickets.
     7'''Proposed home page text'''
    88
    9 You can also help by subscribing to the [http://lists.mayfirst.org/mailman/listinfo/support-team support-team email list] to which all tickets are sent.
     9If you have landed on this page, you probably are having a problem with May First/People Link's servers or you have a suggestion for how to improve things.
    1010
    11 ''How do I authenticate?''
     11This system is designed to help us keep track of our tickets and distribute the work of responding to them.
    1212
    13 Please click on the Login link. You will be asked for your OpenID URL, which is https://id.mayfirst.org/username where "username" is your May First/People Link user account. Note that http won't work: you need to use https.
     13Before submitting a ticket, please note a big difference with this system: what you post is public. We are doing this for [some thoughtful reasons]. However, the implications are that whatever you post will be visible to the world. So, among other things, please do not post personal information (like passwords).
    1414
    15 ''What about permission roles and such?''
     15''How do I login?''
    1616
    17 So far I've created one role called "admin" and given that role TRAC_ADMIN privileges. You can add yourself to that role either with:
     17Please click on the Login link. You will be asked for your OpenID URL, which is https://id.mayfirst.org/username where "username" is your May First/People Link user account (you can use the username and password that you use for email logins or for SFTP logins). Note that http won't work: you need to use https.
    1818
    19 {{{
    20 trac-admin /srv/trac/support permission add <your-username> admin
    21 }}}
     19'''Want to help?'''
    2220
    23 Or by emailing Jamie and requesting it.
     21You can also help by subscribing to the [http://lists.mayfirst.org/mailman/listinfo/support-team support-team email list] to which all tickets are sent. Or you browse the Timeline and see the latest tickets or click View Tickets and sort them based on your interests in skills.
    2422
     23