[[PageOutline]] = March 3, 2012 Support Team Face-to-face = * 10:00 - 11:00 am - new people/greettings and gpg signing * 11:00 - 12:00 pm - Planning/process to organize the support team * 12:00 pm - 10:00 pm - Control panel/Red hack session. Address multiple minor upgrades, provide https for everyone, discuss major overhaul plans == Policy/Planning discussion == * progress on logging questions? * regular resource cleanup (member sweep: #5401) -- identifying idle resources belonging to active members? * unchecked/abandoned mailboxes (#4824) * sensitive tickets -- when to use? temporary vs. permanently sensitive? pitfalls and caveats! * ticket workflow == Bugs in need of group review: * #5389 * #5270 == Control Panel/Red hack session == === dev basics === * how to check out the code * how to run a local dev/test instance * how to push code live === concrete tasks === * #5379 (enable localizations of drupal webapp) * #5404 (remove period, make text sexier) * #5270 (improved documentation) * #4907 (add external email contact for all users) === deeper issues === * data model: does hosting order need to be tuned? * communications model: currently data flows only from red to the controlled hosts. what if data needs to flow the other way? * i18n/l10n of control panel? == minor upgrades == what upgrades need to be done? == https for all members == * outline new member workflow for https * changes on each MOSH * changes to red * changes to control panel (what choices do members see?) == major overhaul plans == ???