[[PageOutline]] = Support Coverage = [wiki:support-team Support Team page] Special Coverage for Dana being away. Please sign up to review and assign tickets twice a day: * Wednesday February 12: jamie * Thursday, February 13: ?? * Friday, February 14: ross * Weekend (check once a day): ross * Monday, February 17: mv * Tuesday, February 18: jamie == Regular coverage == Dana, with Ross as backup, has been hired to manage the support queue on a daily basis. This page is used to schedule times when they are not available and we have to schedule extra volunteer support. == What does covering a day mean? == In short, review [query:status=new&changetime=1week..now&group=priority&col=id&col=summary&col=changetime&col=status&col=reporter&desc=1&order=changetime this query for un-assigned tickets]. In long, see the [wiki:support-team/support-organizer support organizer page] for responsibilities.