= How to remove a ticket =

If a spam ticket shows up on ticket, follow the suggestions outlined on #405:

as `root@moses`, enter a trac admin shell like this:

{{{
su - supportdb -c 'trac-admin /srv/trac/support'
}}}

from the trac admin shell, do:

{{{
ticket remove TICKETNUM
}}}

where TICKETNUM is the number of the ticket you want to remove.