Opened 5 years ago

Last modified 5 years ago

#9193 assigned Bug/Something is broken

Error message when logging in

Reported by: Owned by: Ross
Priority: High Component: Tech
Keywords: dns Cc:
Sensitive: no


When we try to login to our site at we get an error message - The website encountered an unexpected error. Please try again later. is this a drupal issue or can you help?

ps - sorry about all the requests - we are trying to launch a website today :)

Change History (2)

comment:1 Changed 5 years ago by Dana

Keywords: dns added
Owner: set to Ross
Status: newassigned

I'm looping Ross in. I don't see the DNS in the control panel, maybe Ross can provide more insight.

Has an A record or name server been set to point to May First. The whois show name server at gandi

comment:2 Changed 5 years ago by Ross

Hi charvey,

I'm not sure what's going on with your site currently. It seems that you have an apache configuration problem. I suspect it has to do with your apache rewrite rules. Though I can't tell off the cuff exactly what the problem is. However, this url gives me a redirect error, which does suggest a problem with redirect rules. If I were you, I'd turn off all redirection including any drupal modules that might be handling redirection like secure pages. And then start from there to figure out where the problem is.


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