Opened 5 years ago

Closed 5 years ago

#8628 closed Bug/Something is broken (fixed)

unable to send mail from Horde

Reported by: https://id.mayfirst.org/portside-submission Owned by: https://id.mayfirst.org/jamie
Priority: High Component: Tech
Keywords: webmail Horde Cc: bxcohen@…, mallory@…, jschaffner@…, jschaffner14@…
Sensitive: no

Description

cannot send email from webmail using Horde. Getting following error message:

There was an error sending your message. sendmail: service unavailable (69)

Thanks.

Jay

Change History (2)

comment:1 Changed 5 years ago by https://id.mayfirst.org/dskallman

  • Owner set to https://id.mayfirst.org/jamie
  • Status changed from new to assigned

I am looping Jamie in, this could be related to ticket submitted yesterday too, #8620.

comment:2 Changed 5 years ago by https://id.mayfirst.org/jamie

  • Resolution set to fixed
  • Status changed from assigned to closed

Hi Jay - sorry for the downtime. We've identified the ultimate problem (a configuration error described in #8635).

We've addressed it by enabling the webmail server to be able to independently send email so we shouldn't see this happen again.

jamie

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