Opened 5 years ago

Last modified 5 years ago

#8473 assigned Task/To do item

Installing SSL certificate

Reported by: Owned by:
Priority: High Component: Tech
Keywords: SSL installation Cc:
Sensitive: no


Sorry I hadn't realized when I requested the CSR for our SSL renewal that we would also need help installing it. Can you do this for us? I am attaching the files I downloaded from Network Solutions to this ticket.

Also, Dan suggested that we should get a certificate for in addition to Do you have any recommendation on how to handle this? Would it make more sense to redirect traffic to rather than buy and install an additional certificate (which Network Solutions said we would need to do).



Attachments (1)

SSL (4.0 KB) - added by 5 years ago.

Download all attachments as: .zip

Change History (5)

Changed 5 years ago by

comment:1 Changed 5 years ago by

Hi Emily,

Just so you're aware this type of work should be done by your developers. Since they are managing your site upgrade, it seems like you'd want them involved in the configuration of your site and your ssl certificates. I can set up your current certificate, but I encourage you to discuss with the developers how you want to manage and


comment:2 Changed 5 years ago by

  • Owner set to
  • Status changed from new to assigned

Okay, you're certificate is in place and should be functioning properly.

comment:3 Changed 5 years ago by

  • Resolution set to fixed
  • Status changed from assigned to feedback

comment:4 Changed 5 years ago by

  • Resolution fixed deleted
  • Status changed from feedback to assigned

Hi Ross,

Thanks very much for this (our office was closed yesterday so just seeing this now). I will talk to Roger about that. He thought he might not have the full access needed to restart apache (I may be misrepresenting exactly what he said here).



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