Opened 10 years ago

Closed 10 years ago

#839 closed Question/How do I...? (fixed)

Additional emails for staff/volunteers

Reported by: https://id.mayfirst.org/sallylee Owned by: https://id.mayfirst.org/jamie
Priority: Medium Component: Tech
Keywords: email Cc:
Sensitive: no

Description

How do I create an email account for an intern or future staff? I want an intern to send an email from a Teachers Unite address that isn't mine. I'm hoping to have additional staff in the not too distant future and they'll need an email account too.

Thanks, Sally

Change History (12)

comment:1 Changed 10 years ago by https://id.mayfirst.org/jamie

  • Resolution set to fixed
  • Status changed from new to closed

Hi Sally,

Does our email address creation FAQ answer your question? If not, please post a new comment and re-open the ticket to let us know.

Thanks,

Jamie

comment:2 Changed 10 years ago by https://id.mayfirst.org/jamie

  • Component changed from Membership/Dues to Tech
  • Keywords email added

comment:3 Changed 10 years ago by https://id.mayfirst.org/sallylee

  • Resolution fixed deleted
  • Status changed from closed to reopened

I went to the FAQ but I don't see "Hosting Order" or "Services" so I can't follow the directions. I wonder what I'm doing wrong.

-Sally

comment:4 Changed 10 years ago by https://id.mayfirst.org/takethestreets

Hi Sally,

I see that the FAQ has an old link to the Control Panel. If you go to https://members.mayfirst.org/cp, do you see the "hosting order" and "service" drop-downs?

Jon

comment:5 Changed 10 years ago by https://id.mayfirst.org/sallylee

Hi,

I'm back after many months to say that I don't see "Hosting Order" anywhere. There's a new employee with Teachers Unite who needs an email account.

Thanks, Sally

comment:6 Changed 10 years ago by https://id.mayfirst.org/alfredo

Welcome back! I've been working with your clone while you were gone.

https://members.mayfirst.org

click "control panel" on the right

log in with the admin user/pass

You'll now see your hosting order

create a new user

go to "email account" in the scroll down and create the email alias (it will give you the option of tagging this to any user)

and that should do it.

comment:7 Changed 10 years ago by https://id.mayfirst.org/sallylee

Glad you got a chance to e-meet Doyin!

As for adding a new email account--the directions you give are a fantasy perpetuated by the May First People Link industrial complex:

I went to the control panel, logged in, and saw nothing saying "hosting order", nor did I see any kind of drop down menu or anything indicating that it was possible to "create a new user" or "email account."

There is an answer to this riddle. I know it.

Sally

and that should do it.

comment:8 Changed 10 years ago by https://id.mayfirst.org/alfredo

Ha!!! Ye of little faith! We do NOT perpetuate fantasies...we have a few maybe but no perpetuation here.

It MAY be that you logged in as someone other than the admin user but log in as teachersunite. you'll see a dropdown starting with user...

add a new user...

once down, drop down to email accounts

add a new email account and tag it to the user.

Are the directions in our faqs confusing and so you should tell us what confuses because we should correct them. We'd appreciate that help.

Oh yeah...wahtever else you need, let us know.

comment:9 Changed 10 years ago by https://id.mayfirst.org/sallylee

This is very exciting. Now if I only knew what the admin password is (it doesn't seem to be the same for the website admin).

comment:10 Changed 10 years ago by https://id.mayfirst.org/jamie

Hi Sally - I just emailed you a password reset link for teachersunite (sent to your hotmail account).

In the future, you can always reset passwords on our reset password page.

Jamie

comment:11 Changed 10 years ago by https://id.mayfirst.org/sallylee

Ah ha! Success!

Muchisimas gracias.

comment:12 Changed 10 years ago by https://id.mayfirst.org/jamie

  • Resolution set to fixed
  • Status changed from reopened to closed

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