Opened 11 years ago

Closed 6 years ago

#830 closed Bug/Something is broken (fixed)

emails that people send to me are bouncing back to them with a message that says it's not deliverable

Reported by: Owned by:
Priority: High Component: Tech
Keywords: dns email Cc:
Sensitive: no


For some reason when people try to email my rgiordano@… account it is bouncing back to them with a message that says:

"This is the mail system at host

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

The mail system

<rgiordano@…>: mail for loops back to myself"

What could be causing this and how can I fix it? Thanks!!

Change History (4)

comment:1 Changed 11 years ago by

  • Component changed from Membership/Dues to Tech

comment:2 Changed 11 years ago by

  • Cc added

comment:3 in reply to: ↑ description Changed 11 years ago by

  • Keywords dns email added

Hi Rebecca,

It looks like the domain expired and then was quickly renewed. Your "whois" record reports:

Created On:06-Apr-2007 19:39:44 UTC
Last Updated On:08-Apr-2008 11:06:25 UTC
Expiration Date:06-Apr-2009 19:39:44 UTC

Judging from the dates, my guess is that it expired on April 6, 2008 and was renewed today.

Often when that happens, the registrar (in your case Dotster) changed the name servers when it expired, but did not change them back when you paid up. Therefore, the domain is no longer pointing to May First/People Link servers :(.

So - you will need to repoint your domain name to our servers (we have directions for doing that with Dotster).

Let us know if you have any trouble with it!

comment:4 Changed 6 years ago by

  • Resolution set to fixed
  • Status changed from new to closed

According to whois, this looks like it's all taken care of.

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