Opened 8 years ago

Last modified 2 years ago

#8251 closed Bug/Something is broken

Creating hosting order fails if uppercase chars are used for Login name — at Version 7

Reported by: HistoriCUSS Owned by:
Priority: Medium Component: Tech
Keywords: chelsea hosting_order control_panel Cc: historiCUSS
Sensitive: no

Description (last modified by HistoriCUSS)

In trying to create a new hosting order, I added Login name that included uppercase letters. That caused the order entry to fail.

red alerts: Login names can only use letters, number, dashes, periods and underscores. A login name must not exceed 32 characters. You entered: UN2014

2nd alert: Your hosting order was created, but none of the server items were. You may want to delete this hosting order and try again.

I entered the domain name in camelcase and it was allowed, though the process forced it to all lower case.

Obviously a different input code is used for the Login name as it is not accepted at all, causing the order entry to fail.

Change History (9)

Changed 8 years ago by HistoriCUSS

Attachment: Hosting Order Dialog_02.JPG added

comment:1 Changed 8 years ago by HistoriCUSS

Last edited 8 years ago by HistoriCUSS (previous) (diff)

comment:2 Changed 8 years ago by Stephen Mahood

Upon investigating this, though having no experience with developing the CP (hint do not assign to me ;) ) I tried creating a new hosting order with a similar format to UN2014, i used UN2015, UM2014, TN2014 and all gave the same error, in all those cases the user name is not created. When I tried to create the user accounts in an existing hosting order, it did not give an error, but more importantly it made the user name all lower case un2015, um2014, tn2014 accordingly. It seems that the CP has a bug in creating new hosting orders and not making the capitalized letters lowers case. I hope this helps whoever knows more about the CP code

~mv

comment:3 Changed 8 years ago by HistoriCUSS

Last edited 8 years ago by HistoriCUSS (previous) (diff)

Changed 8 years ago by HistoriCUSS

Attachment: Hosting Order Dialog_03.JPG added

comment:4 Changed 8 years ago by HistoriCUSS

Last edited 8 years ago by HistoriCUSS (previous) (diff)

comment:5 Changed 8 years ago by HistoriCUSS

Summary: hosting order protests Login Name and suggests failurehosting order protests Login Name and suggests failure due to uppercase chars

comment:6 Changed 8 years ago by HistoriCUSS

Summary: hosting order protests Login Name and suggests failure due to uppercase charsCreating hosting order fails if uppercase chars are used for Login name

comment:7 Changed 8 years ago by HistoriCUSS

Description: modified (diff)

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