Opened 5 years ago

Closed 5 years ago

#7954 closed Bug/Something is broken (fixed)

Lost access to Hosting Order Area

Reported by: Owned by: Ross
Priority: Medium Component: Tech
Keywords: GRIP-UQAM user server-access hosting-order Cc:
Sensitive: no


I deleted the hosting order on rose that I do not intend to use any more now as I use chelsea. The first GRIP-UQAM was in that Hosting Order and it was the only account to have access to the Hosting Order Area, so it is now lost. Sorry. Whould it be possible to recreate it as gripuqam inside of its own hosting order gripuqam? (once the pending to delete gripuqam account will have been deleted #7948)

Change History (7)

comment:1 Changed 5 years ago by

Keywords: GRIP-UQAM added

comment:2 Changed 5 years ago by

If it was possible to create un access to Hosting Order Area independently of Hosting Orders that could be a good solution and that would avoid to destroy the account to destroy an unused Hosting Order.

comment:3 Changed 5 years ago by

I may also be a solution to open an independant new main account and I could transfer into it the essais hosting order.

comment:4 Changed 5 years ago by Dana

Keywords: user server-access hosting-order added
Owner: set to Ross
Status: newassigned

Am looping Ross in to help with this. Ross how do we recreate the user, I see in pending mode.

comment:5 Changed 5 years ago by

I thought it was possible to delete and rereate it.

comment:6 Changed 5 years ago by Ross

Resolution: fixed
Status: assignedfeedback

Hi essais,

I've recreated the user account gripuqam, and given that account member level privileges. You'll now need to go to in order to get a password for the account.

Let me know if you need further assistance,


comment:7 Changed 5 years ago by automatic

Status: feedbackclosed

No news is good news (we hope)! Given the lack of feedback, we think this ticket can be closed.

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